Data Protection Policy

V8k Privacy Policy – Your Data Is Completely Safe With Us

This Privacy Policy clearly explains how your personal information is collected, stored, and protected on v8k.

Last updated: January 2026 SSL Encrypted Version 2.4

Core Pillars of Data Protection

V8k How Protecting Your Privacy

SSL Encryption

All your data is protected with 256-bit SSL encryption. Data transfers are secured with bank-grade security.

Minimal Data Collection

V8k collects only the information necessary to operate its services. We do not retain any unnecessary personal data.

Secure Data Storage

Your data is stored on encrypted servers. Multi-layer security is in place to prevent unauthorized access.

Never Sold to Third Parties

V8k never sells your personal information to advertisers or third parties. Your data belongs to you.

Your Data, Your Control

You can view, correct, or request deletion of your data at any time.

Fully confidential transactions

Your financial transactions, betting history, and account details are completely private. No one else can see what you do.


Your Privacy Is Our Priority: v8k believes your personal data belongs to you. This Privacy Policy tells you exactly what we do — and what we don't do — with your information.

By using v8k's services, you are agreeing to this Privacy Policy. To learn more about our terms and conditions, Terms & Conditions Read.

1

Scope and applicability

This Privacy Policy applies to all v8k platform services — including the website, mobile app, Live Casino, Sports Betting, and any other digital channel. "v8k", "we", or "platform" refers to the entity operating v8k.

V8k complies with international data protection standards and this policy has been formulated in accordance with applicable digital security laws in Bangladesh. Our goal is to be fully transparent about how your information is handled.

Scope of Applicability: This policy applies to all registered and unregistered visitors of v8k. Accessing the website constitutes acknowledgment and acceptance of this policy.

2

What Information Is Collected

V8k collects only what is needed to deliver its services. We hold no unnecessary data. The full list of what we collect is clearly outlined below:

Information collected at registration:

  • Full name and date of birth (for age verification)
  • Mobile number and email address
  • National ID number (for KYC verification)
  • Password (stored in hashed form, never stored as plain text)

Information collected automatically during use:

  • IP Address & Device Information
  • Browser type and operating system
  • Time spent on the site and pages visited
  • Betting & Transaction History
Data Type Collected? Shared with Third Parties? Retention Period
Name & Contact Yes No For as long as the account remains active
Identity Document (KYC) Yes When legally required 5 years
Payment Information Partial No 3 years
Betting History Yes No 3 years
Device & IP Yes No 1 year
Cookie Data Yes In Analytics 30–365 days
3

How Your Information Is Used

V8k uses your information only for the purposes listed below. Each purpose is clearly defined, and your data is never used beyond these:

  • Account Management: Registration, login, and identity verification.
  • Service delivery: Betting, payment processing, and withdrawal management.
  • Security assurance: Fraud detection and prevention.
  • Support services: Customer support and issue resolution.
  • Legal Obligation: Compliance with applicable laws.
  • Platform Improvements: Service improvements using anonymised analytics data.

Use of Data for Marketing: We do not send promotional emails or SMS without your consent. You can opt out of marketing messages at any time from your account settings.

4

Cookie Policy

The v8k website and app use cookies and similar technologies (local storage, session storage). Cookies are small text files stored in your browser.

Cookies We Use:

  • Essential Cookies: Required for the site to function — maintaining login sessions, security tokens, and so on.
  • Performance Cookies: Anonymous data collection including page load times, error logs, and similar metrics.
  • Functional Cookies: To remember your preferences such as language, theme, and similar settings.
  • Analytics Cookies: Used anonymously to understand user behaviour.

Cookies can be managed through your browser settings. However, disabling essential cookies may cause some features to stop working.

5

Data Sharing Policy

V8k Never sells your personal information to third parties. However, limited data may be shared in specific circumstances:

  • Payment Provider: Information required to process transactions via bKash, Nagad, or Rocket.
  • Game Provider: Partners such as Evolution Gaming and Pragmatic Play supply games on v8k. Only the information necessary to run those games is shared.
  • Legal Authority: Disclosure to relevant authorities when required by court order or legal obligation.
  • KYC Verification Provider: Trusted third-party services for identity verification.

⚠️ Important: All third-party partners operate under strict data protection agreements with v8k and are not permitted to use your information for any other purpose.

6

Data Storage & Security Measures

V8k uses industry-standard technology and practices to protect your data. Our security framework includes:

  • 256-bit SSL/TLS Encryption — for all data transmissions
  • AES-256 Encryption — for sensitive data stored in the database
  • Multi-Factor Authentication (MFA) — for account access
  • Firewall & Intrusion Detection System
  • Regular Security Audits — by third parties
  • Data Backup — on separate servers in encrypted form

Retention periods depend on the type of data and applicable legal requirements. When an account is closed, unnecessary data is deleted within the designated timeframe.

In the event of a security breach: In the event of a data breach, v8k will notify affected users within the legally required timeframe and take the necessary precautionary measures.

7

Your Data Rights

V8k respects your data rights. You have the following rights:

Right to Access Data

You can view the information we hold about you at any time.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

After closing your account, you may request the deletion of non-essential data.

Data Portability

You may request a download of your data at any time.

Restriction of Processing

You may object to the use of your data for specific purposes.

Opt Out of Marketing

You can opt out of promotional communications at any time.

8

Children's privacy

V8k strictly does not serve users under 18. We never knowingly collect information from minors.

If we have reason to believe an account belongs to someone under 18, it will be suspended immediately and all associated data will be securely deleted.

If a parent believes their child has registered by mistake, please contact our support team immediately.

9

Third-Party Services & Game Providers

The v8k platform integrates services from Evolution Gaming, Pragmatic Play, and other game providers. These providers may have their own privacy policies.

V8k signs a strict Data Processing Agreement (DPA) with every partner provider. Under these agreements, partners may only use your data for the specified purpose.

⚠️ Please note: If you follow a link to an external site from v8k, that site's own privacy policy will apply. v8k is not responsible for third-party sites.

10

Privacy Policy Updates

V8k may update this Privacy Policy from time to time. For any significant changes, you will be notified via your registered email or an in-app notification.

Continued use of v8k after any changes takes effect will be considered acceptance of the updated policy. You can check the "Last Updated" date at the top of the page to stay informed of any changes.

11

Privacy Contact

To exercise your data rights or for any privacy-related questions, please contact our Data Protection team. Our support team is available in Bangla 24/7, seven days a week.

Contact email address: [email protected]

We aim to respond to your request within 30 business days.

For quick support: For general queries, contact our live chat support. Requests for data deletion or correction are best submitted by email.

Privacy Q&A

Privacy Frequently Asked Questions

No, v8k will never sell or share your phone number with any third party under any circumstances. Only the transaction details necessary for payment processing are shared with bKash or Nagad.

No, your betting history is completely confidential. Only you and authorised v8k staff (for security and fraud prevention purposes) can access this information.

Upon account closure, unnecessary personal data will be deleted within a set timeframe. However, financial transaction records must be retained for 3–5 years for legal compliance.

Yes. In the event of a data breach that puts your information at risk, v8k will notify you within the legally required timeframe.

Your Privacy Is Protected

Securely On v8k Join,
Your Data Kept Strictly Confidential

On v8k, your data is secure, payments are fast, and the service is fully available in Bangla. Join today.

Online betting involves financial risk. For users aged 18+ only.

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